Are the images positioned prominently and easy to find?
Answer: Always
Score: 2
Notes: Only found a handful of images, the ones we did find were prominent and easy to find.
Score: 2
Notes: Only found a handful of images, the ones we did find were prominent and easy to find.
Are there functional images embedded in the background?
Answer: Never
Score: 2
Notes:
Score: 2
Notes:
Do informative images contain appropriate alt text or an appropriate textual alternative?
Answer: Never
Score: 0
Notes: there aren't many informative images but I didn't see any that don't have alt text or alternative.
Score: 0
Notes: there aren't many informative images but I didn't see any that don't have alt text or alternative.
Do functional images contain appropriate alt text or an appropriate textual alternative?
Answer: Sometimes
Score: 1
Notes: Chat windows and help desk related images contain no alt text but links to articles and tools do.
Score: 1
Notes: Chat windows and help desk related images contain no alt text but links to articles and tools do.
Do images used as text contain appropriate alt text or an appropriate textual alternative?
Answer: Always
Score: 2
Notes:
Score: 2
Notes:
When zoomed in at 200%, is text intact, readable, and not cut off?
Answer: Always
Score: 2
Notes:
Score: 2
Notes:
Are images clear and unpixelated at 200%?
Answer: Always
Score: 2
Notes:
Score: 2
Notes:
Is horizontal scrolling minimized at 200%?
Answer: Always
Score: 2
Notes:
Score: 2
Notes:
Do text and images have a contrast ratio of at least 4.5:1?
Answer: Always
Score: 2
Notes:
Score: 2
Notes:
Do colour coded graphs have text equivalents?
Answer: Not Applicable
Score: -1
Notes: No graphs
Score: -1
Notes: No graphs
Are blocks of content separated from one another using visual separation (such as whitespace or borders)?
Answer: Always
Score: 2
Notes:
Score: 2
Notes:
Are text alternatives provided where colour is used to indicate an action?
Answer: Always
Score: 2
Notes:
Score: 2
Notes:
Using your mouse, is the clickable area around links and buttons large enough for users to see and activate easily?
Answer: Always
Score: 2
Notes:
Score: 2
Notes:
Using your mouse to test links, are links and buttons far enough apart for users to accurately activate?
Answer: Always
Score: 2
Notes:
Score: 2
Notes:
Using any method to test links, are all links and buttons functional (i.e., not dead)?
Answer: Always
Score: 2
Notes: Have not found a dead link yet
Score: 2
Notes: Have not found a dead link yet
Can users pause carousel movement?
Answer: Not Applicable
Score: -1
Notes: No carousel
Score: -1
Notes: No carousel
Is all functionality, including navigating between carousel items, operable by keyboard?
Answer: Not Applicable
Score: -1
Notes: No Carousel
Score: -1
Notes: No Carousel
Is the order of the text preserved at all screen resolutions, without overlap?
Answer: Always
Score: 2
Notes:
Score: 2
Notes:
Do images avoid overlapping at all screen resolutions?
Answer: Always
Score: 2
Notes:
Score: 2
Notes:
Is the overall reading experience preserved at all screen resolutions?
Answer: Sometimes
Score: 1
Notes: When enlarged it took away a quarter of the screen.
Score: 1
Notes: When enlarged it took away a quarter of the screen.