Assessment for Criterion-on-Demand by Lambton - Module 3: Interface Structure

Submitted by Michelle.Koskiā€¦ on
Can the purpose of each link can be determined from the link text, or from the link text together with its surrounding context?
Answer: Sometimes
Score: 1
Notes: Home: There are two links that say "learn more" on this page (which is confusing)
advanced search page = "top subjects"=Search by subject: There are 2 links to Clipshout which are not labelled properly (for sighted users or users of a screen reader) and thus it is impossible to distinguish between the two and to understand how they relate to the page of subjects on the rest of the page.
The results page: no discernable issues
item records: There are buttons for "play", but these do not appear to be labeled, and the resources they link to are not differentiated with alt text.
help pages = Technical support: There are some links that appear to be mis-matched. For example, on the "Technical support" page, there is a generic sounding "click here" link, in a sentence that says "Click here to Log In to Criterion-on-Demand", but this link actually takes the client to the "top subjects" page, not a log in page. There are TWO "click here" links on the Technical support page, which go to different places.
login: link when present does not appear to attach to a login page. [Need to verify this offsite ***]
create an account pages: not applicable [Need to verify offsite ***]
search history page: not applicable
bookmark pages: not applicable
Can keyboard focus be moved to all page elements?
Answer: Sometimes
Score: 1
Notes: I am unable to use the tab key to move the visible focus to the drop down lists on the tabs in the ribbon menu. From the "about Criterion" tab, I cannot see the focus on "customer testimonials" and "title suggestions". Under "why criterion" I cannot see the focus on "customization" "large film library" "reliability" "bilingual" "key features" "third party content" "cost effective" "ease of access"
If moving keyboard focus away from a component requires more than arrow or tab keys, is this clearly indicated on the page?
Answer: Not Applicable
Score: -1
Notes: I did not find any traps, unless Recaptcha can be considered a trap, since it hesitates when I try to checkmark it with keystrokes, and then I am unable to navigate away until it "decides".
Is default keyboard navigation order logical and intuitive, following the visual flow of the page as described above?
Answer: Sometimes
Score: 1
Notes: There are social media icons on the lower right hand side of the screen which interrupt the order of the keyboard navigation. They are not present on all pages, such as the "top subjects" = "search by genre" page.

The focus is not evident when the tab moves the focus to submenu items on the horizontal ribbon menu, as the drop down list does not visually open unless a mouse clicks on the parent tab. The focus is also hard to see...it is a very thin line square of very low contrast to the dark tabs, almost invisible. It is very easy for the user to become lost as the focus is hard to see at best and "disappears" when it goes down the drop down lists that are not visibly opening on the page.

On pages with a "log in" and "French" button, the focus goes from the Log in button at the right to the French button at the left of the log in button, which is the reverse from the logical order on the page.


When using a keyboard to navigate the interface, is the keyboard focus indicator visible?
Answer: Sometimes
Score: 1
Notes: The keyboard focus indicator disappears when the ribbon menu goes to submenus in drop downs that do not actually open. From the "about Criterion" tab, I cannot see the focus on "customer testimonials" and "title suggestions". Under "why criterion" I cannot see the focus on "customization" "large film library" "reliability" "bilingual" "key features" "third party content" "cost effective" "ease of access"

The keyboard focus indicator also seems to vanish when it goes to the social media links, though they are actually highlighted...they are very small.

The keyboard focus indicator is a very thin line, of low contrast with the items it is outlining. It is frequently invisible. I would rather say "rarely visible" than even sometimes visible.
Does all interactive functionality work via keyboard, and does it behave consistently and as expected?
Answer: Sometimes
Score: 1
Notes: I am not sure if Recaptcha functions with the keyboard or not. Sometimes it hesitates and sometimes it eventually puts a check mark in. There are no options to do an audio Recaptcha in lieu of a visual test. This may mean that it is hard for someone with accessibility issues to submit a form for technical support, title suggestions, or just to contact the company.


Does focus order move sequentially across form fields?
Answer: Always
Score: 2
Notes: The forms are linear, so yes the focus moves from top to bottom without an issue.
Do skip navigation controls appear in the same place on every page?
Answer: Always
Score: 2
Notes:
Does the reader capture accurate information as it appears in the table and the columns and rows?
Answer: Not Applicable
Score: -1
Notes: No tables in this resource.
Does the screen reader successfully navigate from one frame to another?
Answer: Not Applicable
Score: -1
Notes: There do not appear to be frames in these web pages. I checked with inspect and there are no tags with <frame> or <iframe>. The screen reader NVDA says "no previous frame" when I try to use shift+m.
Does each frame have a meaningful title that tells the user the purpose of the frame?
Answer: Not Applicable
Score: -1
Notes: There do not appear to be frames in these web pages. I checked with inspect and there are no tags with <frame> or <iframe>. The screen reader NVDA says "no previous frame" when I try to use shift+m.
When navigating the page using keyboard navigation, is the user able to navigate effectively from one frame to the next?
Answer: Not Applicable
Score: -1
Notes: There do not appear to be frames in these web pages. I checked with inspect and there are no tags with <frame> or <iframe>. The screen reader NVDA says "no previous frame" when I try to use shift+m.
eResource Type: Database
Institution: Lambton
Score: C

Navigation Links

Question Answer Notes Images
Can the purpose of each link can be determined from the link text, or from the link text together with its surrounding context? Sometimes Home: There are two links that say "learn more" on this page (which is confusing) advanced search page = "top subjects"=Search by subject: There are 2 links to Clipshout which are not labelled properly (for sighted users or users of a screen reader) and thus it is impossible to distinguish between the two and to understand how they relate to the page of subjects on the rest of the page. The results page: no discernable issues item records: There are buttons for "play", but these do not appear to be labeled, and the resources they link to are not differentiated with alt text. help pages = Technical support: There are some links that appear to be mis-matched. For example, on the "Technical support" page, there is a generic sounding "click here" link, in a sentence that says "Click here to Log In to Criterion-on-Demand", but this link actually takes the client to the "top subjects" page, not a log in page. There are TWO "click here" links on the Technical support page, which go to different places. login: link when present does not appear to attach to a login page. [Need to verify this offsite ***] create an account pages: not applicable [Need to verify offsite ***] search history page: not applicable bookmark pages: not applicable

Keyboard Navigation

Question Answer Notes Images
Can keyboard focus be moved to all page elements? Sometimes I am unable to use the tab key to move the visible focus to the drop down lists on the tabs in the ribbon menu. From the "about Criterion" tab, I cannot see the focus on "customer testimonials" and "title suggestions". Under "why criterion" I cannot see the focus on "customization" "large film library" "reliability" "bilingual" "key features" "third party content" "cost effective" "ease of access"
If moving keyboard focus away from a component requires more than arrow or tab keys, is this clearly indicated on the page? Not Applicable I did not find any traps, unless Recaptcha can be considered a trap, since it hesitates when I try to checkmark it with keystrokes, and then I am unable to navigate away until it "decides".
Is default keyboard navigation order logical and intuitive, following the visual flow of the page as described above? Sometimes There are social media icons on the lower right hand side of the screen which interrupt the order of the keyboard navigation. They are not present on all pages, such as the "top subjects" = "search by genre" page. The focus is not evident when the tab moves the focus to submenu items on the horizontal ribbon menu, as the drop down list does not visually open unless a mouse clicks on the parent tab. The focus is also hard to see...it is a very thin line square of very low contrast to the dark tabs, almost invisible. It is very easy for the user to become lost as the focus is hard to see at best and "disappears" when it goes down the drop down lists that are not visibly opening on the page. On pages with a "log in" and "French" button, the focus goes from the Log in button at the right to the French button at the left of the log in button, which is the reverse from the logical order on the page.
When using a keyboard to navigate the interface, is the keyboard focus indicator visible? Sometimes The keyboard focus indicator disappears when the ribbon menu goes to submenus in drop downs that do not actually open. From the "about Criterion" tab, I cannot see the focus on "customer testimonials" and "title suggestions". Under "why criterion" I cannot see the focus on "customization" "large film library" "reliability" "bilingual" "key features" "third party content" "cost effective" "ease of access" The keyboard focus indicator also seems to vanish when it goes to the social media links, though they are actually highlighted...they are very small. The keyboard focus indicator is a very thin line, of low contrast with the items it is outlining. It is frequently invisible. I would rather say "rarely visible" than even sometimes visible.
Does all interactive functionality work via keyboard, and does it behave consistently and as expected? Sometimes I am not sure if Recaptcha functions with the keyboard or not. Sometimes it hesitates and sometimes it eventually puts a check mark in. There are no options to do an audio Recaptcha in lieu of a visual test. This may mean that it is hard for someone with accessibility issues to submit a form for technical support, title suggestions, or just to contact the company.
Does focus order move sequentially across form fields? Always The forms are linear, so yes the focus moves from top to bottom without an issue.

Skip Links

Question Answer Notes Images
Are there skip links (either visible or invisible)? Sometimes Some pages have a "back to the top" skip link visible at the bottom right side of the page. These are the only skip links I found.
Are skip links visible or invisible? Always visible
Are skip links (visible or invisible) positioned prominently near the beginning of the page? Never There are no skip links at the top of the pages.
Are skip links labelled properly? Always
Are skip links accessible via keyboard? Always But it is very hard to tell that the skip link has received focus.
Do anchors (link destinations) appear at the beginning of the relevant content? Never
Do skip navigation controls appear in the same place on every page? Always

Tables

Question Answer Notes Images
Does the reader capture accurate information as it appears in the table and the columns and rows? Not Applicable No tables in this resource.

Frames

Question Answer Notes Images
Does the screen reader successfully navigate from one frame to another? Not Applicable There do not appear to be frames in these web pages. I checked with inspect and there are no tags with <frame> or <iframe>. The screen reader NVDA says "no previous frame" when I try to use shift+m.
Does each frame have a meaningful title that tells the user the purpose of the frame? Not Applicable There do not appear to be frames in these web pages. I checked with inspect and there are no tags with <frame> or <iframe>. The screen reader NVDA says "no previous frame" when I try to use shift+m.
When navigating the page using keyboard navigation, is the user able to navigate effectively from one frame to the next? Not Applicable There do not appear to be frames in these web pages. I checked with inspect and there are no tags with <frame> or <iframe>. The screen reader NVDA says "no previous frame" when I try to use shift+m.
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