Assessment for SAGE Business Cases by Mohawk - Module 2: Interface Navigation

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Are user input fields accompanied by clear instructions on what the user needs to do to successfully complete the form?
Answer: Sometimes
Score: 1
Notes: In search boxes, both in the basic search interface and the advanced search interface, search boxes use placeholder text
Do user input fields contain labels in addition to overall instructions mentioned above?
Answer: Sometimes
Score: 1
Notes: Same issue as above
Are descriptions for fields and boxes easy to understand?
Answer: Always
Score: 2
Notes: Descriptions are easy to understand, but search box labels use placeholder text as opposed to written instructions.
Are labels placed above the user input fields and clearly associated with each field?
Answer: Always
Score: 2
Notes: When there are labels placed above user input fields, they are clearly associated.
Are text cues for coloured form control labels available?
Answer: Not Applicable
Score: -1
Notes: I was not able to find any coloured form controls
Are other visual indicators provided consistently, such as an asterisk for required form fields?
Answer: Always
Score: 2
Notes:
Are user input fields either reversible, checked, or confirmed? One of the three is acceptable.
Answer: Always
Score: 2
Notes:
Are alert messages clearly visible to the user, either at the top of the form field, inline, or through a dialog box?
Answer: Always
Score: 2
Notes: When signing into your personal profile, alert messages will pop up if required fields are not filled, and if there are misspelled words are present in search boxes, results will suggest alternative spellings.
Do alert messages clearly indicate the field in which the error has occurred and a description of the error and the fix?
Answer: Always
Score: 2
Notes:
Is the user able to easily access the user input field to correct the error?
Answer: Always
Score: 2
Notes:
Is the user able to resubmit the form and re-validate their submission?
Answer: Always
Score: 2
Notes:
Do error reports follow a logical reading and navigation order?
Answer: Always
Score: 2
Notes:
When a user spells a word incorrectly, does the search function offer spelling suggestions or synonyms?
Answer: Sometimes
Score: 1
Notes: In my testing, I was only able to get suggestions or synonyms when no results were found.
Are icons such as to save, download, or print consistent across the site?
Answer: Always
Score: 2
Notes:
Is alternative text clear and consistent for each icon type?
Answer: Always
Score: 2
Notes:
Are actions consistently labelled across the site? For example, the “search” button is always labeled “search”.
Answer: Always
Score: 2
Notes:
Are icons that have adjacent links consistent?
Answer: Always
Score: 2
Notes:
Can the purpose of each link be determined from the link text alone?
Answer: Always
Score: 2
Notes:
Does the eresource have a consistent layout and navigation across all pages?
Answer: Always
Score: 2
Notes:
Are search fields located in the same places throughout the website?
Answer: Always
Score: 2
Notes:
Do other features occur in the same place throughout the website?
Answer: Always
Score: 2
Notes:
Are links, buttons, images, and other components that are used repeatedly throughout a website labeled consistently?
Answer: Always
Score: 2
Notes:
Does the electronic resource avoid the use of pop-up windows which open automatically in a new tab if a user clicks on a button?
Answer: Always
Score: 2
Notes:
Does the database avoid launching pop-up windows automatically when the database is loaded?
Answer: Always
Score: 2
Notes:
Where pop-ups occur, are users able to postpone or suppress any pop-ups?
Answer: Not Applicable
Score: -1
Notes: There are not pop ups that I could trigger
Does the database avoid launching pages in a new browser window with the usual browser controls missing?
Answer: Always
Score: 2
Notes:
Is page content subdivided hierarchically into appropriate headings and tagged appropriately?
Answer: Always
Score: 2
Notes:
Are headings concise and clear, and accurately reflect the content under that heading?
Answer: Always
Score: 2
Notes:
Do database page menus have a reasonable number of navigation items and drop-down options?
Answer: Always
Score: 2
Notes:
Does the main navigation and drop-downs contain a reasonable number of menu items?
Answer: Always
Score: 2
Notes:
Can all menus and submenus be accessed with screen readers and via keyboard navigation?
Answer: Never
Score: 0
Notes: While keyboard navigation can be used, it is inconsistent. When in a search results screen, any drop down in the limiters to the right of results are not highlighted when focused on using the keyboard, making it difficult to see when an option is selected. And if you open those drop downs to reveal the check boxes contained within, you cannot select them using the keyboard.
Does the “results” page or item record view avoid opening in a new tab without a warning?
Answer: Always
Score: 2
Notes:
Is there an "update now" button that requests a refresh of content rather than automatically updating the content?
Answer: Always
Score: 2
Notes:
Does the database avoid automatic redirection?
Answer: Always
Score: 2
Notes:
Does the form refrain from submitting automatically when a component receives focus?
Answer: Always
Score: 2
Notes:
Does the database avoid launching new windows when a component receives focus?
Answer: Always
Score: 2
Notes:
Does the database avoid change of focus when a component receives focus?
Answer: Always
Score: 2
Notes:
Are you able to tab through a page using keyboard navigation without the keyboard focus moving away from the control?
Answer: Never
Score: 0
Notes: Keyboard focus shifts with each press of the tab button
eResource: SAGE Business Cases
eResource Type: Database
Vendor: SAGE
Institution: Mohawk
Score: A

Key Findings

Strengths

  • The platform’s layout and navigation is consistent across all pages
  • Page content has appropriate headers and is tagged appropriately

Weaknesses

  • Some user input fields contain labels and clear instructions to help users successfully complete the form

Labels and Instructions for Interactive Elements

Question Answer Notes Images
Are user input fields accompanied by clear instructions on what the user needs to do to successfully complete the form? Sometimes In search boxes, both in the basic search interface and the advanced search interface, search boxes use placeholder text
Do user input fields contain labels in addition to overall instructions mentioned above? Sometimes Same issue as above
Are descriptions for fields and boxes easy to understand? Always Descriptions are easy to understand, but search box labels use placeholder text as opposed to written instructions.
Are labels placed above the user input fields and clearly associated with each field? Always When there are labels placed above user input fields, they are clearly associated.
Are text cues for coloured form control labels available? Not Applicable I was not able to find any coloured form controls
Are other visual indicators provided consistently, such as an asterisk for required form fields? Always

Error Prevention

Question Answer Notes Images
Are user input fields either reversible, checked, or confirmed? One of the three is acceptable. Always

Error Reports

Question Answer Notes Images
Are alert messages clearly visible to the user, either at the top of the form field, inline, or through a dialog box? Always When signing into your personal profile, alert messages will pop up if required fields are not filled, and if there are misspelled words are present in search boxes, results will suggest alternative spellings.
Do alert messages clearly indicate the field in which the error has occurred and a description of the error and the fix? Always
Is the user able to easily access the user input field to correct the error? Always
Is the user able to resubmit the form and re-validate their submission? Always
Do error reports follow a logical reading and navigation order? Always

Search function spell-check

Question Answer Notes Images
When a user spells a word incorrectly, does the search function offer spelling suggestions or synonyms? Sometimes In my testing, I was only able to get suggestions or synonyms when no results were found.

Functionality of Interactive Elements

Question Answer Notes Images
Are icons such as to save, download, or print consistent across the site? Always
Is alternative text clear and consistent for each icon type? Always
Are actions consistently labelled across the site? For example, the “search” button is always labeled “search”. Always
Are icons that have adjacent links consistent? Always
Can the purpose of each link be determined from the link text alone? Always

Consistent Navigation

Question Answer Notes Images
Does the eresource have a consistent layout and navigation across all pages? Always
Are search fields located in the same places throughout the website? Always
Do other features occur in the same place throughout the website? Always
Are links, buttons, images, and other components that are used repeatedly throughout a website labeled consistently? Always

Pop-up windows/Interruptions

Question Answer Notes Images
Does the electronic resource avoid the use of pop-up windows which open automatically in a new tab if a user clicks on a button? Always
Does the database avoid launching pop-up windows automatically when the database is loaded? Always
Where pop-ups occur, are users able to postpone or suppress any pop-ups? Not Applicable There are not pop ups that I could trigger
Does the database avoid launching pages in a new browser window with the usual browser controls missing? Always

Headers

Question Answer Notes Images
Is page content subdivided hierarchically into appropriate headings and tagged appropriately? Always
Are headings concise and clear, and accurately reflect the content under that heading? Always

Menus

Question Answer Notes Images
Do database page menus have a reasonable number of navigation items and drop-down options? Always
Does the main navigation and drop-downs contain a reasonable number of menu items? Always
Can all menus and submenus be accessed with screen readers and via keyboard navigation? Never While keyboard navigation can be used, it is inconsistent. When in a search results screen, any drop down in the limiters to the right of results are not highlighted when focused on using the keyboard, making it difficult to see when an option is selected. And if you open those drop downs to reveal the check boxes contained within, you cannot select them using the keyboard.

Change of context

Question Answer Notes Images
Does the “results” page or item record view avoid opening in a new tab without a warning? Always
Is there an "update now" button that requests a refresh of content rather than automatically updating the content? Always
Does the database avoid automatic redirection? Always

Change of Context: Focus

Question Answer Notes Images
Does the form refrain from submitting automatically when a component receives focus? Always
Does the database avoid launching new windows when a component receives focus? Always
Does the database avoid change of focus when a component receives focus? Always
Are you able to tab through a page using keyboard navigation without the keyboard focus moving away from the control? Never Keyboard focus shifts with each press of the tab button
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