Assessment Report | LEAP

Assessment Information
eResource Title	Vendor	Overall Grade
Direct-Hit by Identifix	Identifix	B-

Images

Positioning of Images

Question	Answer	Notes	Images
Are the images positioned prominently and easy to find?	Not Applicable

Functional images embedded in the background

Question	Answer	Notes	Images
Are there functional images embedded in the background?	Never

Presence of Icons

Question	Answer	Notes	Images
Are there icons where appropriate, such as icons to indicate PDF Full Text, Download, Folder, Citation, etc?	Never	Users can click (many times) to get to the document, print preview or click on "Print" to print and/or save as a PDF.

Alt Text

Question	Answer	Notes	Images
Do informative images contain appropriate alt text or an appropriate textual alternative?	Sometimes	Only one image has Alternative text.
Do functional images contain appropriate alt text or an appropriate textual alternative?	Sometimes	Alt text only appears on the top left hand corner for the home button icon.
Do images used as text contain appropriate alt text or an appropriate textual alternative?	Always

Content Scaling

Question	Answer	Notes	Images
When zoomed in at 200%, is text intact, readable, and not cut off?	Always
Are images clear and unpixelated at 200%?	Sometimes	It depends on how old the manuals are. For example, a service manual from 2011 will have clear and unpixelated images when zooming in, as well as highlight text from an image. An image from a service manual from 2004, however, will be blurry, and unable to highlight text.
Is horizontal scrolling minimized at 200%?	Never

Colour and Contrast

Question	Answer	Notes	Images
Do text and images have a contrast ratio of at least 4.5:1?	Never	Links to their "Help" and FAQ" etc, have very low contrast (dark grey on a lighter shade of grey background i.e. 3.85:1), the text size is also very small.

Colour

Question	Answer	Notes	Images
Do colour coded graphs have text equivalents?	Not Applicable	This database accesses a lot of car manuals, where the text and images are mostly black and white, with diagrams and charts.
Are blocks of content separated from one another using visual separation (such as whitespace or borders)?	Always
Are text alternatives provided where colour is used to indicate an action?	Never

Text to speech

Question	Answer	Notes	Images
Is there a choice embedded within the database that offers text to speech or read aloud options?	Never

Clustered Links

Question	Answer	Notes	Images
Using your mouse, is the clickable area around links and buttons large enough for users to see and activate easily?	Never	Text is very small
Using your mouse to test links, are links and buttons far enough apart for users to accurately activate?	Always
Using any method to test links, are all links and buttons functional (i.e., not dead)?	Always
Are links or buttons accessible via keyboard navigation?	Always	Links and buttons are accessible via keyboard navigation by using the "Tab" key.

Dynamic content

Question	Answer	Notes	Images
Can users pause carousel movement?	Not Applicable	Carousel movement is not used in this database.
Is all functionality, including navigating between carousel items, operable by keyboard?	Always

Liquid layout

Question	Answer	Notes	Images
Is the order of the text preserved at all screen resolutions, without overlap?	Always
Do images avoid overlapping at all screen resolutions?	Always
Is the overall reading experience preserved at all screen resolutions?	Never	While the content is preserved at all screen resolutions, the page is essentially preserved as is, including text size. The user will have to use horizontal scrolling to fully utilize the database and the manuals it has access to.

Labels and Instructions for Interactive Elements

Question	Answer	Notes	Images
Are user input fields accompanied by clear instructions on what the user needs to do to successfully complete the form?	Always	There is also a link for a youtube video on how to create a new vehicle, as well as how to use auto-suggest and search by VIN. A playlist of How-to videos can be found on their Youtube channel, to aid users.
Do user input fields contain labels in addition to overall instructions mentioned above?	Always
Are descriptions for fields and boxes easy to understand?	Always
Are labels placed above the user input fields and clearly associated with each field?	Always
Are text cues for coloured form control labels available?	Not Applicable
Are other visual indicators provided consistently, such as an asterisk for required form fields?	Not Applicable

Error Prevention

Question	Answer	Notes	Images
Are user input fields either reversible, checked, or confirmed? One of the three is acceptable.	Always

Error Reports

Question	Answer	Notes	Images
Are alert messages clearly visible to the user, either at the top of the form field, inline, or through a dialog box?	Always
Do alert messages clearly indicate the field in which the error has occurred and a description of the error and the fix?	Always
Is the user able to easily access the user input field to correct the error?	Always
Is the user able to resubmit the form and re-validate their submission?	Always
Do error reports follow a logical reading and navigation order?	Not Applicable	This database does not allow the user to continue until they enter a proper keyword search. An error report will show on the bottom. E.g. SEARCH RESULTS Your keyword search mazda 3 - did not match any documents. Suggestions: Make sure all words are spelled correctly Try different keywords Expand the Vehicle Range using the drop down box

Search function spell-check

Question	Answer	Notes	Images
When a user spells a word incorrectly, does the search function offer spelling suggestions or synonyms?	Sometimes	If the user misspells a car manufacturer, the drop down box will populate a full list of cars starting from the year + "A.." (E.g. 2020 Acura...etc.). However, the drop down box will start to populate as you continue to enter. For example, if the user starts to type "2020 M..." the drop down box will start to populate cars that start with 2020 M, (i.e. 2020 Mazda... or 2020 Mercedes...etc.)

Functionality of Interactive Elements

Question	Answer	Notes	Images
Are icons such as to save, download, or print consistent across the site?	Always
Is alternative text clear and consistent for each icon type?	Not Applicable	Icons are not used.
Are actions consistently labelled across the site? For example, the “search” button is always labeled “search”.	Always
Are icons that have adjacent links consistent?	Not Applicable	Tree menus are used.
Can the purpose of each link be determined from the link text alone?	Always

Consistent Navigation

Question	Answer	Notes	Images
Does the eresource have a consistent layout and navigation across all pages?	Always
Are search fields located in the same places throughout the website?	Always
Do other features occur in the same place throughout the website?	Always
Are links, buttons, images, and other components that are used repeatedly throughout a website labeled consistently?	Always

Pop-up windows/Interruptions

Question	Answer	Notes	Images
Does the electronic resource avoid the use of pop-up windows which open automatically in a new tab if a user clicks on a button?	Always
Does the database avoid launching pop-up windows automatically when the database is loaded?	Always
Where pop-ups occur, are users able to postpone or suppress any pop-ups?	Not Applicable
Does the database avoid launching pages in a new browser window with the usual browser controls missing?	Always	Please note that when users access this database, they will encounter a redirect page that validates their IP address before being redirected to the database.

Headers

Question	Answer	Notes	Images
Is page content subdivided hierarchically into appropriate headings and tagged appropriately?	Never	Does not use heading structure.
Are headings concise and clear, and accurately reflect the content under that heading?	Not Applicable

Menus

Question	Answer	Notes	Images
Do database page menus have a reasonable number of navigation items and drop-down options?	Always
Does the main navigation and drop-downs contain a reasonable number of menu items?	Always
Can all menus and submenus be accessed with screen readers and via keyboard navigation?	Always

Change of context

Question	Answer	Notes	Images
Does the “results” page or item record view avoid opening in a new tab without a warning?	Always
Is there an "update now" button that requests a refresh of content rather than automatically updating the content?	Not Applicable
Does the database avoid automatic redirection?	Always

Change of Context: Focus

Question	Answer	Notes	Images
Does the form refrain from submitting automatically when a component receives focus?	Always
Does the database avoid launching new windows when a component receives focus?	Always
Does the database avoid change of focus when a component receives focus?	Always
Are you able to tab through a page using keyboard navigation without the keyboard focus moving away from the control?	Always

Navigation Links

Question	Answer	Notes	Images
Can the purpose of each link can be determined from the link text, or from the link text together with its surrounding context?	Always

Keyboard Navigation

Question	Answer	Notes	Images
Can keyboard focus be moved to all page elements?	Always
If moving keyboard focus away from a component requires more than arrow or tab keys, is this clearly indicated on the page?	Never
Is default keyboard navigation order logical and intuitive, following the visual flow of the page as described above?	Always
When using a keyboard to navigate the interface, is the keyboard focus indicator visible?	Sometimes	There is a slight orange highlight around certain fields, so there is very little contrast.
Does all interactive functionality work via keyboard, and does it behave consistently and as expected?	Never	Cannot select options using the keyboard, when attempting to select Year, Make,etc. The cursor automatically jumps down to the next drop down box.
Does focus order move sequentially across form fields?	Always

Skip Links

Question	Answer	Notes	Images
Are there skip links (either visible or invisible)?	Never
Are skip links visible or invisible?	Not Applicable	Keyboard tabs to every link on the page.
Are skip links (visible or invisible) positioned prominently near the beginning of the page?	Not Applicable
Are skip links labelled properly?	Not Applicable
Are skip links accessible via keyboard?	Not Applicable
Do anchors (link destinations) appear at the beginning of the relevant content?	Not Applicable
Do skip navigation controls appear in the same place on every page?	Not Applicable

Tables

Question	Answer	Notes	Images
Does the reader capture accurate information as it appears in the table and the columns and rows?	Never	Read&Write cannot read the PDF. User can copy and paste the text into a Microsoft Word document, and use the "Read Aloud" feature.

Frames

Question	Answer	Notes	Images
Does the screen reader successfully navigate from one frame to another?	Not Applicable	There are no frames used.
Does each frame have a meaningful title that tells the user the purpose of the frame?	Not Applicable
When navigating the page using keyboard navigation, is the user able to navigate effectively from one frame to the next?	Not Applicable

PDFs

Searchable PDFs

Question	Answer	Notes	Images
Are the sampled PDFs image-only?	Sometimes	Approximately 10% is image only PDF.
Are the sampled PDFs locked (secured)?	Sometimes	The PDFs are mostly searchable, except for some PDFs with diagrams that have some unreadable text (even when zooming in).
Are the sampled PDFs fully searchable?	Sometimes	They are all mostly searchable PDFs, except for some older service manuals (e.g. 1975 Mercedes-Benz 280 2.8L, L6, USA/Canada), which are mostly searchable/extractable, except for some scanned pages with diagrams (illegible).

Tagged PDFs

Question	Answer	Notes	Images
Are alternative descriptions provided?	Never
Is primary language specified?	Sometimes	Only once in six documents viewed.
Is reliable character encoding provided?	Always
Are all page elements tagged?	Sometimes	Tagged multimedia passed, but tagged content failed and tagged annotations only once in six documents viewed.
Are list and table structure correct?	Never

Structure: Reading Order

Question	Answer	Notes	Images
Does the Read Out Loud function read the PDF in a logical way, preserving the order of the text and various sections?	Sometimes	Not all articles are downloadable to save as a PDF. User can print to PDF. Cannot read certain words (e.g. No. would be "number" instead of "no")
Does the Read out Loud function avoid problematic elements such as excessive blank spaces read as “blank”?	Always
Are the controls consistent and effective for navigating through the document?	Not Applicable

Magnification

Question	Answer	Notes	Images
When zooming in to 250%, does all text, images, tables, and other elements appear clear and easy to read?	Sometimes	The text remained clear, however some PDFS had blurry images when zoomed in.

Images

Positioning of Images

Question	Answer	Notes	Images
Are the images positioned prominently and easy to find?	Always

Alternative Description

Question	Answer	Notes	Images
Do informative images contain appropriate alt text or an appropriate textual alternative?	Not Applicable
Do images used as titles contain appropriate alt text or an appropriate textual alternative?	Always	The logo or title (or home) image of the database contains alt text.
Do rich images contain appropriate alt text or an appropriate textual alternative?	Not Applicable

Tables

Question	Answer	Notes	Images
Are tables tagged and described with in-text summaries where appropriate?	Never
Do table headers allow for easy navigation with screen readers?	Not Applicable

Additional Navigational Aids

Question	Answer	Notes	Images
Does the bookmarks panel display bookmarks?	Sometimes	Some PDFs have bookmarks, others do not.
Do bookmarks link to the correct sections in the document?	Sometimes	Some of the bookmarks redirect the user to the appropriate sections, while others within the document have no response when you click on them.

Video Captions

Question	Answer	Notes	Images
Are videos captioned?	Always	Uses Youtube's autogenerated captions for English. Please note that the video found on the database was an instructional how-to video, and can also be found on their Youtube channel, which has other instructional videos.
If captions are closed, and need to be turned on by the user, is that process straightforward and intuitive?	Always	Uses Youtube's interface.
Are captions typo-free and grammatically correct (unless slang and grammatical errors are intentionally used in the video)?	Sometimes	They are typo free, but there is no punctuation (i.e. commas, periods, etc).
Does caption placement avoid blocking any important visual components necessary to understand the video?	Always	As it is Youtube, users can customize font size, background colour/opacity. Captions are also on the bottom.
Are the captions in sync with spoken words?	Always
For videos that contain captions, are transcripts provided?	Always	Youtube provides transcripts (user will have to know where to look).
For videos that do not contain captions, are transcripts provided?	Not Applicable	All Youtube videos have auto-generated captions.

Described Video

Question	Answer	Notes	Images
Do videos include described video, or if not, is there a text equivalent of the video provided on the same page or via a link?	Not Applicable	Videos are from Youtube.
If the video includes described video or a text equivalent of the video, is it an accurate description of the video contents?	Not Applicable

Audio Accessibility

Question	Answer	Notes	Images
Is a link to a text transcript provided in reasonable proximity to the audio clip?	Not Applicable
If a transcript is provided, does it accurately capture the content of the audio?	Not Applicable

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