Assessment Report | LEAP

Assessment Information
eResource Title	Vendor	Overall Grade
Scott's Directories	Scott's Directories	F

Key Findings

Weaknesses

Text and images do not meet contrast requirements
Some images contain a textual alternative
Some information is distorted when zoomed in at 200%
Some information is preserved at different screen resolutions

Images

Positioning of Images

Question	Answer	Notes	Images
Are the images positioned prominently and easy to find?	Sometimes	In order for one to find images, they have to navigate to the "Contact" page, where they will see three images of staff. On "About Scott's", there is a large photo of an advertisement at the bottom of the page. There are no images on the search/homepage.

Functional images embedded in the background

Question	Answer	Notes	Images
Are there functional images embedded in the background?	Always	There is a tutorial video that becomes enlarged or minimized when the window of the browser changes size.

Presence of Icons

Question	Answer	Notes	Images
Are there icons where appropriate, such as icons to indicate PDF Full Text, Download, Folder, Citation, etc?	Always	There are many icons that indicate the different purposes they have.

Alt Text

Question	Answer	Notes	Images
Do informative images contain appropriate alt text or an appropriate textual alternative?	Never	After running the website pages through Wave, it was noted that none of the images contain alternative text, which includes the staff images from the contact page, and the advertisement image from "About Scott's page". Additionally, the video also does not have alternative text.
Do functional images contain appropriate alt text or an appropriate textual alternative?	Never
Do images used as text contain appropriate alt text or an appropriate textual alternative?	Always	The logo always has alternative text.

Content Scaling

Question	Answer	Notes	Images
When zoomed in at 200%, is text intact, readable, and not cut off?	Sometimes	The text is clear and readable. But, once the page is zoomed in at 200%, and someone clicks on the menu, the video covers a part of the search manager, so it becomes very confusing. The only way to see the entire menu is to zoom out.
Are images clear and unpixelated at 200%?	Sometimes	The video tutorial button looks pixelated. The images, includes staff images and advertisement are clear and easy to see. The pop-up button for help is clear and not pixelated.
Is horizontal scrolling minimized at 200%?	Sometimes	On the search page, there is no horizontal scrolling. On the results page, users have to use horizontal scrolling to see the entire entry.

Colour and Contrast

Question	Answer	Notes	Images
Do text and images have a contrast ratio of at least 4.5:1?	Never	No, none of the images and text pass the contrast test.

Colour

Question	Answer	Notes	Images
Do colour coded graphs have text equivalents?	Not Applicable
Are blocks of content separated from one another using visual separation (such as whitespace or borders)?	Always	On the "account summary page", text is separated using white space, and it is easy to read. When looking at the "search" page, information is separated by borders.
Are text alternatives provided where colour is used to indicate an action?	Sometimes	When looking at the results page, one can see the back button, which when clicked, takes one back to the search criteria page. When clicking on links from the "About Scott's" page, the text that when clicked opens another page is blue, but it does not change colour after it is clicked. On the "search criteria" page, there are 'add' buttons, which indicate to add the word from the search bar. All action buttons have different colours, some are blue, some are white and some are orange, but no explanation why the colours are used.

Text to speech

Question	Answer	Notes	Images
Is there a choice embedded within the database that offers text to speech or read aloud options?	Never	There are no text to speech or read aloud options available.

Clustered Links

Question	Answer	Notes	Images
Using your mouse, is the clickable area around links and buttons large enough for users to see and activate easily?	Sometimes	The area around links and buttons is large enough for users to see and activate. But on the menu, one cannot click on "search manager", so it was confusing. The search buttons at the top of the page, such as "search criteria", "search results" are not clickable, unless information is added to perform a search.
Using your mouse to test links, are links and buttons far enough apart for users to accurately activate?	Always	Yes, links and buttons are far apart for users to activate.
Using any method to test links, are all links and buttons functional (i.e., not dead)?	Always	All links are functional.
Are links or buttons accessible via keyboard navigation?	Never	No links or buttons are accessible via keyboard navigation.

Dynamic content

Question	Answer	Notes	Images
Can users pause carousel movement?	Not Applicable
Is all functionality, including navigating between carousel items, operable by keyboard?	Never	No, the website cannot be navigate using the keyboard. The only way to navigate the website is to use the mouse.

Liquid layout

Question	Answer	Notes	Images
Is the order of the text preserved at all screen resolutions, without overlap?	Sometimes	The menu moves to the upper-right corner.
Do images avoid overlapping at all screen resolutions?	Never	There is no overlapping.
Is the overall reading experience preserved at all screen resolutions?	Sometimes	It is easier to navigate on a larger screen than a smaller screen, like a phone.

Key Findings

Strengths

The platform’s layout and navigation is consistent across all pages

Weaknesses

Some user input fields contain labels and clear instructions to help users successfully complete the form
Page content does not have appropriate headers and is not tagged appropriately

Labels and Instructions for Interactive Elements

Question	Answer	Notes	Images
Are user input fields accompanied by clear instructions on what the user needs to do to successfully complete the form?	Sometimes	At the top of the homepage, there are searching instructions with pop-up instructions when you click on them on how to use.
Do user input fields contain labels in addition to overall instructions mentioned above?	Sometimes	The search criteria has search boxes that include a drop-down menu, once you've clicked on them.
Are descriptions for fields and boxes easy to understand?	Sometimes	The descriptions are easy to understand because the text indicates what type of box it is, such as searching criteria, it has the two ways one can search, such as company and contact. Company and Contact also easy to understand as they fields change depending on which type of search you're doing.
Are labels placed above the user input fields and clearly associated with each field?	Always	The website has very clear labels for each field.
Are text cues for coloured form control labels available?	Never	There are no coloured forms control labels available.
Are other visual indicators provided consistently, such as an asterisk for required form fields?	Never	There are no visual indicators for required form fields.

Error Prevention

Question	Answer	Notes	Images
Are user input fields either reversible, checked, or confirmed? One of the three is acceptable.	Always	The website allows searches to be reversible, by simply clicking x on the fields at the top of the page. But, there is checked or reversible input fields.

Error Reports

Question	Answer	Notes	Images
Are alert messages clearly visible to the user, either at the top of the form field, inline, or through a dialog box?	Sometimes	If someone clicks on add, but they have not written anything, a message pop-up. But, there are no alert messages if there is a mistake in the search statement.
Do alert messages clearly indicate the field in which the error has occurred and a description of the error and the fix?	Sometimes	The only time there is a message is when there is nothing in the search box, but you've clicked 'add', the message only says that "you can't add an empty field". Other than that, there is alert message that indicates there is an error.
Is the user able to easily access the user input field to correct the error?	Sometimes	It is easy to correct the error when it comes to adding information in the field. It is not easy to correct the mistake if they entered the wrong information, as it does not tell you that there is an error.
Is the user able to resubmit the form and re-validate their submission?	Always	Users can submit the form and change the submission as many times as needed.
Do error reports follow a logical reading and navigation order?	Never	There are no error reports available.

Search function spell-check

Question	Answer	Notes	Images
When a user spells a word incorrectly, does the search function offer spelling suggestions or synonyms?	Never	Other than a red underline for the word that is misspelled, there is no autofill with drop-down options nor spelling suggestions available.

Functionality of Interactive Elements

Question	Answer	Notes	Images
Are icons such as to save, download, or print consistent across the site?	Always	The icons are consistent across the site and do not change.
Is alternative text clear and consistent for each icon type?	Never	There is no alternative text.
Are actions consistently labelled across the site? For example, the “search” button is always labeled “search”.	Sometimes	Search is also labelled as Search Criteria. Additionally, the term filters is used alongside criteria for the field Clear Criteria/Filters. But the "back" button on the result screen and profiles is always the same and labelled the same.
Are icons that have adjacent links consistent?	Always	The icons and links are consistent. For example, on the result page, there is "add note", "add to pick list" and "map it" and those stay consistent on each result page.
Can the purpose of each link be determined from the link text alone?	Always

Consistent Navigation

Question	Answer	Notes	Images
Does the eresource have a consistent layout and navigation across all pages?	Always	The searching functions remain at the top of each page.
Are search fields located in the same places throughout the website?	Not Applicable	Users have to click on the search criteria field to see the search fields again. The search fields are not available anywhere else.
Do other features occur in the same place throughout the website?	Always	The chat help always pop-up no matter on which page the user is on.
Are links, buttons, images, and other components that are used repeatedly throughout a website labeled consistently?	Always	The searching functions always have the same labels. The menu always stays the same, including the demo video.

Pop-up windows/Interruptions

Question	Answer	Notes	Images
Does the electronic resource avoid the use of pop-up windows which open automatically in a new tab if a user clicks on a button?	Always	There are no pop-up windows on the website.
Does the database avoid launching pop-up windows automatically when the database is loaded?	Always
Where pop-ups occur, are users able to postpone or suppress any pop-ups?	Not Applicable
Does the database avoid launching pages in a new browser window with the usual browser controls missing?	Always	The database does not launch new pages when a user clicks on a link.

Headers

Question	Answer	Notes	Images
Is page content subdivided hierarchically into appropriate headings and tagged appropriately?	Never	The pages are not subdivided hierarchically into appropriate headings. There is one Heading 1 at the top of the page for the word "search". There is no heading 2, heading 3 is found in the footer.
Are headings concise and clear, and accurately reflect the content under that heading?	Never	On the pages, it does not look like there are any headings.

Menus

Question	Answer	Notes	Images
Do database page menus have a reasonable number of navigation items and drop-down options?	Always	There is one menu, which stays consistent across all pages.
Does the main navigation and drop-downs contain a reasonable number of menu items?	Always	The menu contains all the relevant information a user needs to navigate the database.
Can all menus and submenus be accessed with screen readers and via keyboard navigation?	Sometimes	The menu can be accessed using screen readers but not via keyboard navigation.

Change of context

Question	Answer	Notes	Images
Does the “results” page or item record view avoid opening in a new tab without a warning?	Never	The result page does not open unless the user clicks on "See Results".
Is there an "update now" button that requests a refresh of content rather than automatically updating the content?	Never	There is no "update now" button.
Does the database avoid automatic redirection?	Never

Change of Context: Focus

Question	Answer	Notes	Images
Does the form refrain from submitting automatically when a component receives focus?	Always	Unless the user clicks on a button, no action is taken by the database.
Does the database avoid launching new windows when a component receives focus?	Always	The database does not launch new windows unless the user clicks on the button.
Does the database avoid change of focus when a component receives focus?	Always
Are you able to tab through a page using keyboard navigation without the keyboard focus moving away from the control?	Sometimes	The only time a user can use keyboard navigation is the tab key to move to from company name to phone, phone to fax, and fax to website.

Key Findings

Weaknesses

Some interactive functionality works consistently for users who are navigating a site via keyboard

Navigation Links

Question	Answer	Notes	Images
Can the purpose of each link can be determined from the link text, or from the link text together with its surrounding context?	Always	Each link is clearly labelled.

Keyboard Navigation

Question	Answer	Notes	Images
Can keyboard focus be moved to all page elements?	Never	Users cannot use the keyboard to navigate from one page element to another.
If moving keyboard focus away from a component requires more than arrow or tab keys, is this clearly indicated on the page?	Never	There is no mention or indication.
Is default keyboard navigation order logical and intuitive, following the visual flow of the page as described above?	Sometimes
When using a keyboard to navigate the interface, is the keyboard focus indicator visible?	Never
Does all interactive functionality work via keyboard, and does it behave consistently and as expected?	Never
Does focus order move sequentially across form fields?	Always	Focus order always moves sequentially across the fields when using the keyboard.

Skip Links

Question	Answer	Notes	Images
Are there skip links (either visible or invisible)?	Never	There are no skip links available.
Are skip links visible or invisible?	Not Applicable
Are skip links (visible or invisible) positioned prominently near the beginning of the page?	Not Applicable
Are skip links labelled properly?	Not Applicable
Are skip links accessible via keyboard?	Never
Do anchors (link destinations) appear at the beginning of the relevant content?	Never
Do skip navigation controls appear in the same place on every page?	Never

Tables

Question	Answer	Notes	Images
Does the reader capture accurate information as it appears in the table and the columns and rows?	Not Applicable

Frames

Question	Answer	Notes	Images
Does the screen reader successfully navigate from one frame to another?	Never	The screen reader does not navigate from one frame to another unless the Tab key is used.
Does each frame have a meaningful title that tells the user the purpose of the frame?	Always
When navigating the page using keyboard navigation, is the user able to navigate effectively from one frame to the next?	Never	If the user is using keyboard navigation, specifically the Tab key to navigate from one search field to another, they will not be provided with information about the field they are in.

Key Findings

Weaknesses

Audio does not have transcripts
PDFs are tagged but not searchable
Videos do not have audio descriptions/transcription or captions

PDFs

Searchable PDFs

Question	Answer	Notes	Images
Are the sampled PDFs image-only?	Never
Are the sampled PDFs locked (secured)?	Always	Users need Adobe Acrobat to edit the document.
Are the sampled PDFs fully searchable?	Never

Tagged PDFs

Question	Answer	Notes	Images
Are alternative descriptions provided?	Never
Is primary language specified?	Never
Is reliable character encoding provided?	Always	The PDF passed character encoding but failed the larger section, "page content".
Are all page elements tagged?	Sometimes	Tagged content passed but tagged annotations failed.
Are list and table structure correct?	Never	Both Lists and Tables failed.

Structure: Reading Order

Question	Answer	Notes	Images
Does the Read Out Loud function read the PDF in a logical way, preserving the order of the text and various sections?	Always
Does the Read out Loud function avoid problematic elements such as excessive blank spaces read as “blank”?	Never
Are the controls consistent and effective for navigating through the document?	Always	All the keyboard shortcuts work.

Magnification

Question	Answer	Notes	Images
When zooming in to 250%, does all text, images, tables, and other elements appear clear and easy to read?	Always

Images

Positioning of Images

Question	Answer	Notes	Images
Are the images positioned prominently and easy to find?	Always	The logo is at the top-left corner of the page.

Alternative Description

Question	Answer	Notes	Images
Do informative images contain appropriate alt text or an appropriate textual alternative?	Not Applicable	There are no informative images.
Do images used as titles contain appropriate alt text or an appropriate textual alternative?	Never	There is no alternative text for the logo.
Do rich images contain appropriate alt text or an appropriate textual alternative?	Not Applicable	There are no graphs, charts or diagrams.

Tables

Question	Answer	Notes	Images
Are tables tagged and described with in-text summaries where appropriate?	Not Applicable
Do table headers allow for easy navigation with screen readers?	Always

Additional Navigational Aids

Question	Answer	Notes	Images
Does the bookmarks panel display bookmarks?	Never	There are no bookmarks. The only way a user can have a bookmark in the document is if they create it.
Do bookmarks link to the correct sections in the document?	Not Applicable	The bookmarks, that the user has to create, link to the correct section.

Video Captions

Question	Answer	Notes	Images
Are videos captioned?	Never	The video available on the database is not captioned.
If captions are closed, and need to be turned on by the user, is that process straightforward and intuitive?	Never
Are captions typo-free and grammatically correct (unless slang and grammatical errors are intentionally used in the video)?	Not Applicable
Does caption placement avoid blocking any important visual components necessary to understand the video?	Not Applicable
Are the captions in sync with spoken words?	Not Applicable
For videos that contain captions, are transcripts provided?	Never	There is no transcript available.
For videos that do not contain captions, are transcripts provided?	Never

Described Video

Question	Answer	Notes	Images
Do videos include described video, or if not, is there a text equivalent of the video provided on the same page or via a link?	Never
If the video includes described video or a text equivalent of the video, is it an accurate description of the video contents?	Not Applicable

Audio Accessibility

Question	Answer	Notes	Images
Is a link to a text transcript provided in reasonable proximity to the audio clip?	Never	There is no transcript available.
If a transcript is provided, does it accurately capture the content of the audio?	Not Applicable

Export CSV Go Back To Assessment