Assessment Report

Assessment Information

eResource Title Vendor Overall Grade
Credo Reference Credo Reference A

Assessment for Credo Reference by Fleming - Module 1: Interface Appearance | Status: Complete | Grade: A

Images

Positioning of Images
Question Answer Notes Images
Are the images positioned prominently and easy to find? Always
Functional images embedded in the background
Question Answer Notes Images
Are there functional images embedded in the background? Sometimes The mind map available through Credo reference isn't visible when the text is enlarged to 200%
Presence of Icons
Question Answer Notes Images
Are there icons where appropriate, such as icons to indicate PDF Full Text, Download, Folder, Citation, etc? Always
Alt Text
Question Answer Notes Images
Do informative images contain appropriate alt text or an appropriate textual alternative? Always WAVE found that most of the images in Credo actually had decent alt-text; however, it also seemed like the Mind Map would not be picked up by a screenreader (though it's understandable that it might be a bit impossible to alt text an animated image.
Do functional images contain appropriate alt text or an appropriate textual alternative? Always
Do images used as text contain appropriate alt text or an appropriate textual alternative? Always

Content Scaling

Question Answer Notes Images
When zoomed in at 200%, is text intact, readable, and not cut off? Sometimes For the most part, the text is readable; however, the Credo logo and menu at the top of the screen takes up a considerable amount of space on the screen. The Credo mind map is also lost when the text is magnified.
Are images clear and unpixelated at 200%? Always
Is horizontal scrolling minimized at 200%? Always

Colour and Contrast

Question Answer Notes Images
Do text and images have a contrast ratio of at least 4.5:1? Sometimes WAVE highlighted a lot of issues around contrast ratios in regards to text.

Colour

Question Answer Notes Images
Do colour coded graphs have text equivalents? Sometimes It was difficult to find charts in this database, though the few I found didn't always have text equivalents
Are blocks of content separated from one another using visual separation (such as whitespace or borders)? Always
Are text alternatives provided where colour is used to indicate an action? Never

Text to speech

Question Answer Notes Images
Is there a choice embedded within the database that offers text to speech or read aloud options? Always

Clustered Links

Question Answer Notes Images
Using your mouse, is the clickable area around links and buttons large enough for users to see and activate easily? Always
Using your mouse to test links, are links and buttons far enough apart for users to accurately activate? Always
Using any method to test links, are all links and buttons functional (i.e., not dead)? Always
Are links or buttons accessible via keyboard navigation? Always

Dynamic content

Question Answer Notes Images
Can users pause carousel movement? Not Applicable
Is all functionality, including navigating between carousel items, operable by keyboard? Always

Liquid layout

Question Answer Notes Images
Is the order of the text preserved at all screen resolutions, without overlap? Always
Do images avoid overlapping at all screen resolutions? Always
Is the overall reading experience preserved at all screen resolutions? Always

Assessment for Credo Reference by Fleming - Module 2: Interface Navigation | Status: Complete | Grade: A

Labels and Instructions for Interactive Elements

Question Answer Notes Images
Are user input fields accompanied by clear instructions on what the user needs to do to successfully complete the form? Always
Do user input fields contain labels in addition to overall instructions mentioned above? Always
Are descriptions for fields and boxes easy to understand? Always
Are labels placed above the user input fields and clearly associated with each field? Always
Are text cues for coloured form control labels available? Not Applicable Could not find an example where colour form control labels were used
Are other visual indicators provided consistently, such as an asterisk for required form fields? Not Applicable Could not find an example for required form fields

Error Prevention

Question Answer Notes Images
Are user input fields either reversible, checked, or confirmed? One of the three is acceptable. Always Yes, when there is a spelling error, etc. the database brings the user to a page informing them that their search did not turn up any results. Gives possible troubleshooting suggestions.

Error Reports

Question Answer Notes Images
Are alert messages clearly visible to the user, either at the top of the form field, inline, or through a dialog box? Always
Do alert messages clearly indicate the field in which the error has occurred and a description of the error and the fix? Sometimes For the most part Credo is great at suggesting what the error might be within the form. The only exception is when performing a "subject search". If the user misspells their search query, Credo only informs the user that it "could not find any results"
Is the user able to easily access the user input field to correct the error? Always
Is the user able to resubmit the form and re-validate their submission? Always
Do error reports follow a logical reading and navigation order? Always

Search function spell-check

Question Answer Notes Images
When a user spells a word incorrectly, does the search function offer spelling suggestions or synonyms? Always

Functionality of Interactive Elements

Question Answer Notes Images
Are icons such as to save, download, or print consistent across the site? Always
Is alternative text clear and consistent for each icon type? Always
Are actions consistently labelled across the site? For example, the “search” button is always labeled “search”. Always
Are icons that have adjacent links consistent? Always
Can the purpose of each link be determined from the link text alone? Always

Consistent Navigation

Question Answer Notes Images
Does the eresource have a consistent layout and navigation across all pages? Always
Are search fields located in the same places throughout the website? Always
Do other features occur in the same place throughout the website? Always
Are links, buttons, images, and other components that are used repeatedly throughout a website labeled consistently? Always

Pop-up windows/Interruptions

Question Answer Notes Images
Does the electronic resource avoid the use of pop-up windows which open automatically in a new tab if a user clicks on a button? Always
Does the database avoid launching pop-up windows automatically when the database is loaded? Always
Where pop-ups occur, are users able to postpone or suppress any pop-ups? Always Pop ups only occur when a user elects to expand the mind map. Pop ups are completely user-driven
Does the database avoid launching pages in a new browser window with the usual browser controls missing? Always

Headers

Question Answer Notes Images
Is page content subdivided hierarchically into appropriate headings and tagged appropriately? Never Header structure seems to be inconsistent on this site. Homepage has no structure, and results pages and entries appear to have a heading structure that is logical
Are headings concise and clear, and accurately reflect the content under that heading? Never

Menus

Question Answer Notes Images
Do database page menus have a reasonable number of navigation items and drop-down options? Always
Does the main navigation and drop-downs contain a reasonable number of menu items? Always
Can all menus and submenus be accessed with screen readers and via keyboard navigation? Always

Change of context

Question Answer Notes Images
Does the “results” page or item record view avoid opening in a new tab without a warning? Always
Is there an "update now" button that requests a refresh of content rather than automatically updating the content? Always
Does the database avoid automatic redirection? Always

Change of Context: Focus

Question Answer Notes Images
Does the form refrain from submitting automatically when a component receives focus? Always
Does the database avoid launching new windows when a component receives focus? Always
Does the database avoid change of focus when a component receives focus? Always
Are you able to tab through a page using keyboard navigation without the keyboard focus moving away from the control? Always

Assessment for Credo Reference by Fleming - Module 3: Interface Structure | Status: Complete | Grade: A

Navigation Links

Question Answer Notes Images
Can the purpose of each link can be determined from the link text, or from the link text together with its surrounding context? Always

Keyboard Navigation

Question Answer Notes Images
Can keyboard focus be moved to all page elements? Always
If moving keyboard focus away from a component requires more than arrow or tab keys, is this clearly indicated on the page? Always
Is default keyboard navigation order logical and intuitive, following the visual flow of the page as described above? Sometimes When on the results page, keyboard navigation will take you down the "results" column indefinitely, without a way to access information in the second (or right hand) column.
When using a keyboard to navigate the interface, is the keyboard focus indicator visible? Always
Does all interactive functionality work via keyboard, and does it behave consistently and as expected? Always
Does focus order move sequentially across form fields? Sometimes When on the results page, keyboard navigation will take you down the "results" column indefinitely, without a way to access information in the second (or right hand) column.

Skip Links

Question Answer Notes Images
Are there skip links (either visible or invisible)? Always
Are skip links visible or invisible? Always
Are skip links (visible or invisible) positioned prominently near the beginning of the page? Always
Are skip links labelled properly? Always
Are skip links accessible via keyboard? Always
Do anchors (link destinations) appear at the beginning of the relevant content? Always
Do skip navigation controls appear in the same place on every page? Always

Tables

Question Answer Notes Images
Does the reader capture accurate information as it appears in the table and the columns and rows? Sometimes I couldn't find an example of a table; however, the mind map does seem to be accessible via keyboard and jumps from result to result in a logical order

Frames

Question Answer Notes Images
Does the screen reader successfully navigate from one frame to another? Always
Does each frame have a meaningful title that tells the user the purpose of the frame? Always
When navigating the page using keyboard navigation, is the user able to navigate effectively from one frame to the next? Sometimes There are some pages where the user remains stuck in one column with an indefinite number of results.

Assessment for Credo Reference by Fleming - Module 4: Content | Status: Complete | Grade: N/A

PDFs

Searchable PDFs
Question Answer Notes Images
Are the sampled PDFs image-only? Not Applicable Could not find an example of a PDF on this database. It appears as though it is HTML/text-based only entries pulled from reference books such as dictionaries and encyclopedias.
Are the sampled PDFs locked (secured)? Not Applicable
Are the sampled PDFs fully searchable? Not Applicable
Tagged PDFs
Question Answer Notes Images
Are alternative descriptions provided? Not Applicable
Is primary language specified? Not Applicable
Is reliable character encoding provided? Not Applicable
Are all page elements tagged? Not Applicable
Are list and table structure correct? Not Applicable

Structure: Reading Order

Question Answer Notes Images
Does the Read Out Loud function read the PDF in a logical way, preserving the order of the text and various sections? Not Applicable
Does the Read out Loud function avoid problematic elements such as excessive blank spaces read as “blank”? Not Applicable
Are the controls consistent and effective for navigating through the document? Not Applicable

Magnification

Question Answer Notes Images
When zooming in to 250%, does all text, images, tables, and other elements appear clear and easy to read? Not Applicable

Images

Positioning of Images
Question Answer Notes Images
Are the images positioned prominently and easy to find? Not Applicable
Alternative Description
Question Answer Notes Images
Do informative images contain appropriate alt text or an appropriate textual alternative? Not Applicable
Do images used as titles contain appropriate alt text or an appropriate textual alternative? Not Applicable
Do rich images contain appropriate alt text or an appropriate textual alternative? Not Applicable

Tables

Question Answer Notes Images
Are tables tagged and described with in-text summaries where appropriate? Not Applicable
Do table headers allow for easy navigation with screen readers? Not Applicable

Additional Navigational Aids

Question Answer Notes Images
Does the bookmarks panel display bookmarks? Not Applicable
Do bookmarks link to the correct sections in the document? Not Applicable

Video Captions

Question Answer Notes Images
Are videos captioned? Always
If captions are closed, and need to be turned on by the user, is that process straightforward and intuitive? Always This database provides the option for selecting closed captioning at the base of the video, plus a transcript alongside the video
Are captions typo-free and grammatically correct (unless slang and grammatical errors are intentionally used in the video)? Always
Does caption placement avoid blocking any important visual components necessary to understand the video? Sometimes Closed captioning remains at the bottom of the screen. Arguably, there may be some instances where important information is blocked. In this case, the user can also use the transcripts that are beside the screen.
Are the captions in sync with spoken words? Always
For videos that contain captions, are transcripts provided? Always
For videos that do not contain captions, are transcripts provided? Always

Described Video

Question Answer Notes Images
Do videos include described video, or if not, is there a text equivalent of the video provided on the same page or via a link? Never
If the video includes described video or a text equivalent of the video, is it an accurate description of the video contents? Never

Audio Accessibility

Question Answer Notes Images
Is a link to a text transcript provided in reasonable proximity to the audio clip? Always
If a transcript is provided, does it accurately capture the content of the audio? Always
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